Privacy Policy
Last update: May 25, 2024
BabeChat.ai is an online chat application that uses artificial intelligence algorithms to generate virtual and fictional characters (the “AI Companions”). The APP also generates images and messages, allowing you to interact with the AI Companions. Parts of the Services offered by the APP may require you to create a user account. For purposes of this Privacy Policy, “you” and “your” refer to the user of the APP.

GDPR

If you are a resident of the European Union, you are protected by and enjoy additional rights under the European Union’s General Data Protection Regulation 2016/679, also known as GDPR.

1. Definitions

We are committed to respecting your privacy and providing clear information on how your data is processed when you visit the Website and use our Services. Please refer to the following definitions:
  • Content: Information you provide to us for registration and interactions with the AI Companions, including Personal Data.
  • Consent: Any freely given, specific, informed, and unambiguous indication of your agreement to the Processing of Personal Data relating to you.
  • Performance of our Services: Actions necessary for us to provide our Services.
  • Personal Data: Any information relating to you as an identified person, directly or indirectly, such as your name, address, date of birth, gender, photos, identification number, location data, or any personal information you provide us with.
  • Platform: The APP.
  • Processing: Any operation performed on Personal Data, such as collection, recording, organization, storage, retrieval, use, disclosure, or destruction.
  • Services: All steps enabling you to chat with the AI Companions.
  • Subscription: An arrangement between BabeChat.ai and you to use the Services.
  • User, you, and your: A person or company using the APP and/or Services.
  • Visitor: Anyone browsing the Website without a valid Subscription.

2. Purpose of Personal Data Processing

When visiting the Website, we collect information for:
  • Analyzing and understanding your behavior on the Website.
  • Performing our Services.
  • Improving the Website and Services.
  • Enhancing, customizing, or modifying our communications.
  • Improving data security.
  • Determining the effectiveness of marketing campaigns.
When registering and using our Services, after a free test of a few messages, you will be asked to register. We collect and store information such as your name, date of birth, usage information, and browser information. This Personal Data is used to set up your user account and profile, adapt the Services to your needs, and develop new tools. We also automatically receive information like your location, IP address, cookie information, and page requests. This data is treated as non-Personal Data unless required otherwise by applicable law.
If you fail to provide your Personal Data, we may not be able to perform the Services pursuant to the Subscription. We will notify you if this is the case.
You give your Consent to the Processing of your Personal Data for:
  • Performance of the Services pursuant to a Subscription.
  • Providing confirmation regarding the Subscription.
  • Dealing with complaints or requests.
  • Any other purpose for which you provide us with your Personal Data.
  • Administration and management of our business.
  • Marketing analysis and conducting market research.

3. Personal Data Collection

3.1 Personal Data Collection for Visitors

The Website can be visited anonymously. We may process anonymous metadata through cookies, such as URL of requested files, data transferred, date and time of requests, browser information, operating system type, IP address, and reference links. This metadata cannot be used to obtain personally identifiable information. It is used for general purposes like technical improvements and marketing analysis.
When you visit the Website, we may automatically receive information identifying each page accessed, such as:
  • The type of browser and operating system used.
  • The IP address of the accessing device.
  • The date and time of your visit.
  • The address of your server.
  • The previous website visited.
  • The average duration of page views.
  • Your navigation behavior and preferences.

3.2 Personal Data Collection for Users

We collect Personal Data from and about you through various methods:
  • Information you provide during Subscription registration.
  • Content you provide via your personal account.
  • Communications with us in writing, by telephone, fax, website registration, email, or other electronic communication.
  • Automated technologies or interactions, such as technical data about your equipment, browsing actions, and patterns.
  • Third parties or publicly available sources, including analytics providers, advertising networks/agencies, and search information providers.

4. Marketing

We may send you marketing information about services we provide, alerts, newsletters, and event invitations. We may communicate via post, telephone, email, or other digital channels.

5. Third-Party Marketing

We will get your express opt-in consent before sharing your Personal Data with any company outside BabeChat.ai for marketing purposes. You can opt-out of marketing messages at any time by logging into the Website or following the opt-out links on any marketing message sent to you.

6. Cookies

You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. Disabling or refusing cookies may render parts of the Website inaccessible or non-functional.

7. Change of Purpose

We will only use your Personal Data for the purposes for which we collected it unless we reasonably consider it necessary for another compatible purpose. If we need to use your Personal Data for an unrelated purpose, we will notify you and explain the legal basis. We may process your Personal Data without your knowledge or consent where required or permitted by law.

8. Sharing Your Personal Information

BabeChat.ai may share your information with:
  • Service providers we work with to deliver the Services.
  • Professional advisers, including lawyers, accountants, IT, or public relations advisers.
  • Legal and regulatory authorities, as required by applicable laws and regulations.
  • Our employees.
We will not disclose, sell, trade, or transfer your personal information to third parties without your consent unless stated in this Privacy Policy. This Privacy Policy does not apply to the practices of service providers and other third parties we do not own or control.

9. Sensitive Information

We will never ask you to provide Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and genetic data, biometric data for unique identification, or data concerning health. If you decide to provide such sensitive information, you understand that you willingly disclose it.

10. Controller

This Privacy Policy is issued on behalf of BabeChat.ai. When we mention “we” or “us” in this Privacy Policy, we are referring to BabeChat.ai. We have appointed a Controller responsible for overseeing questions about this Privacy Policy. Contact details: contact@babechat.ai

11. Request to Access Your Personal Data

You have the right to access your Personal Data at any time. This enables you to receive a copy of the Personal Data we hold about you and check that we are lawfully Processing it.

12. Period

We retain your personal information as long as your account exists or is necessary to fulfill the purposes for which we collect it or as needed to provide you with the Services, except as required by law. When you terminate your account, we will retain your personal information for a period of time, usually six years after account closure.

13. Personal Information of Minors

BabeChat.ai does not provide Services or collect personal information from anyone under 19 years of age. Our Services are intended for adults 19 and over. If we learn that we have collected information from an individual under 19, we will delete the information and block the user.

14. Third-Party Links

The Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the Privacy Policy of every website you visit.

15. Merge of Company

If BabeChat.ai merges with or is acquired by another company or organization, or sells all or a portion of its assets, your personal information may be disclosed to our advisers and any prospective purchaser or their advisers and may be among the transferred assets. However, personal information will always remain subject to this Privacy Policy.

16. Right to Rectification

You have the right to obtain from the Controller without undue delay the rectification of inaccurate Personal Data. This enables you to have any incomplete or inaccurate data we hold about you corrected.

17. Right to Request Restriction of Processing

You can ask our Controller to suspend the processing of your Personal Data in specific scenarios, such as:
  • Verifying the accuracy of your Personal Data.
  • Where our Processing is unlawful and you request suspension instead of erasure.
  • Holding Data to establish, exercise, or defend legal claims.
  • Objecting to our Processing of your Personal Data while we verify overriding legitimate grounds.

18. Withdrawal of Consent

You can withdraw your Consent at any time. The withdrawal shall not affect the lawfulness of Processing based on consent before withdrawal. If you withdraw your Consent, we will stop providing Services and delete your user account and Personal Data. We are not responsible for Content hosted on third-party websites.

19. Right to Be Forgotten

You have the right to obtain the erasure of your Personal Data without undue delay.
This enables you to request deletion or removal of your Personal Data where there is no reason for continued Processing. We may not always comply with your request due to specific legal reasons, which we will notify you of, if applicable.

20. Time Limit to Respond

We try to respond to all legitimate requests within one month. Occasionally, it may take longer if your request is complex or you have made multiple requests. In such cases, we will notify you and keep you updated.

21. Data Security

We have put in place appropriate security measures to prevent your Personal Data from being lost, used, accessed in an unauthorized way, altered, or disclosed. We have procedures to deal with suspected breaches and will notify you and regulators where legally required.

22. Changes to the Privacy Policy

We may revise this Privacy Policy from time to time. The latest version will govern our use of your information. If we make material changes, we will notify you by posting and sending an email to obtain your approval. By continuing to use the Services after changes become effective, you agree to be bound by the revised Privacy Policy.
Please keep a copy of this document and feel free to ask us any questions or address concerns regarding our Privacy Policy.